Privacy Policy | The M Jordan Group

1. Introduction

The M Jordan Group ("Company", "we", "us", or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This Policy explains how we collect, use, store, and share your personal information when you visit or make a purchase from www.themjordangroup.com (the “Site”).

By using our Site, purchasing our services, or submitting personal information to us, you agree to the terms of this Privacy Policy.

2. What Information We Collect

We may collect the following categories of personal information:

Personal Identifiers: Name, email address, billing address, phone number.
Professional Information: Company name, job title, compliance service needs.
Payment Information: Processed securely through third-party platforms; we do not store full payment card details.
Technical Data: IP address, browser type, operating system, and pages visited.

We do not knowingly collect information from children under the age of 16 and do not market our services to them.

3. How We Use Your Information

We use the information we collect to:

Process and fulfill orders for compliance services and tools.
Respond to your inquiries and provide customer support.
Provide updates and marketing communications regarding our services.
Comply with legal and regulatory obligations.

Marketing Use: We may use your email address to send promotional messages and compliance updates.
You may opt-out of marketing communications at any time by emailing us at info@themjordangroup.com.

4. Sharing of Information

We do not sell your personal information.

We may share your data with:

Third-party service providers (e.g., cloud hosting, email marketing tools) who assist us in operating our Site and delivering services.
Regulatory authorities when required to comply with laws or protect our legal interests.
Contracted consultants or advisors under confidentiality obligations, for purposes related to compliance advisory services.

All third parties are contractually obligated to safeguard your data in accordance with this Privacy Policy and applicable laws.

5. Data Storage and Security

We use reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or misuse.

Data is stored securely in encrypted databases and cloud-based platforms that comply with industry security standards.

6. Your Rights Under CCPA and GDPR

For California Residents (CCPA):

You have the right to:

Know what personal data we collect and how we use it.
Request deletion of your personal information.
Opt out of the sale of personal data (note: we do not sell data).
Non-discrimination for exercising your rights.

To exercise your rights, contact us at info@themjordangroup.com with the subject line "CCPA Request".

For UK and EU Residents (GDPR):

You have the right to:

Access your personal data.
Correct inaccuracies in your data.
Request erasure ("right to be forgotten").
Object to processing or request restriction.
Data portability.

To exercise your GDPR rights, contact info@themjordangroup.com with the subject line "GDPR Request".

7. Cookie Use and Control

Our website uses cookies to enhance your experience, track usage, and improve site functionality. These cookies may include:

Strictly Necessary Cookies – essential for core site functionality.
Performance Cookies – help us understand user behavior.
Functional Cookies – enhance personalization.
Marketing Cookies – support targeted advertising and outreach.

To give users full control, we have integrated a Cookie Consent Tool available on our homepage. This tool allows you to:

Accept or reject cookies based on category
Adjust cookie settings at any time
Access details on each cookie's purpose and duration

To manage your cookie preferences, please visit www.themjordangroup.com and use the cookie control panel located at the bottom of the page.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this Privacy Policy, including for legal, accounting, and reporting requirements.

9. International Transfers

If you are located outside the United States, your information may be transferred to and processed in the U.S. where data protection laws may differ. We ensure appropriate safeguards are in place for all cross-border transfers.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our practices. The revised version will be posted on our website with the updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

The M Jordan Group
Email: info@themjordangroup.com
Website: www.themjordangroup.com